Yahoo not sending recovery email codes

PeterE17 Posts 1 Registration date Sunday November 20, 2022 Status Member Last seen November 20, 2022 - Nov 20, 2022 at 03:45 AM

Hello

I'm trying to add a recovery email address to a new Yahoo mail account. 

After I type the recovery address into the "Add recovery email address" dialogue box the process does not send a code to the address.

When I try a different valid address I get the message "This email is not supported. Please provide a different one." . This happens if I use accounts on btinternet, gmail and yahoo itself

A few points to note:

- The new Yaoo account was created 19 November 2022 and access 20 November 2022 so it should not have been flagged as inactive.

- I'm using a wired laptop in this process

- The recovery code emails have not been sent into spam folders

Does anyone know how to progress please? 

Peter