Security Programs Don't Work

Closed
geojunkie - Sep 29, 2010 at 06:06 PM
Hello,

I think I got a virus, which is my stupid fault for ot having proper anti virus software. I have MS Vista. At the present time, I can not do a system restore. When I opt to do a system restore, nothing happens. I can not reformat my hard drive. It asks for a password and every password that I know it would be will not work. Also, I don't think there is a password because under Users and Administrator, it just says "Create a password". when I attempt to create a password, it freezes up and doesn't allow it. So I am stuck. Everything I try to do is not allowed. Please help!