How to recover Yahoo mail account? [Solved/Closed]

Nicole - May 25, 2011 at 04:19 AM - Latest reply:  josseph
- Jun 3, 2017 at 09:38 AM

Thanks you for reading this. I have forgotten the password and the secret questions for my yahoo account. Can anyone guide me please? Thanks.
See more 

3 replies

Ambucias 53243 Posts Monday February 1, 2010Registration dateModeratorStatus July 18, 2018 Last seen - May 25, 2011 at 04:30 AM
Thank you
You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so they can confirm your identity:
* Your birthday
* Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
* Your alternate email address -Note: You must have access to this email address
* Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
* Your Yahoo! ID
* Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.
you need to send the security questions to the clients phone cos there are some vital messages that would be delayed if its I am in fix now that its locked....pls consider this
thank you so much