Desktop screen goes black [Solved/Closed]

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 Joey -
Hello,

My desktop screen goes black after putting Windows password but, the on-screen keyboard is running. What should I do? Please help me!
System Configuration: Windows XP / Safari 535.19

4 replies

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6494
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Sunday June 6, 2010
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July 16, 2020

Hello,

Let me know if you are able to open Safe Mode or Safe mode with networking.
  • When you switch ON your computer, start tapping the F8 key to get Windows Advanced Options( if Boot menu appears, press "Esc" key and keep tapping the F8 key).
  • Select "Safe Mode"
  • If the problem still exists, hold the Ctrl & Shift keys and press Esc key.


Let me know if you are able to open Task Manager when black screen appears.

Will do one-to-one replies in the thread below!

Good luck!
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I have the same problem, and I can run task manager, and I'm using a windows 8, what should I do?
I see task manager wat to do then
thanks you for helping
yes I can enter the safe mode but the same problem is also here in safe mode
n no there is no task manager in desktop
thanks but I still need your help
thanks I can enter the command prompt but the problem is still here the screen is going black with arrow(cursor) on it I m using window 7 please help me
thanks again
Posts
6494
Registration date
Sunday June 6, 2010
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Moderator
Last seen
July 16, 2020

Hello,
Try this 1
If you are using window 7 then follow the instructions given in Step 1 and select the option "Enable low-resolution video". If the problem still exists then follow the step 1 once again and
this time select "Repair your computer" --> Follow the instructions
When "System Recovery Options" appear --> Select the option "Startup Repair".
Do you have windows 7 DVD ?
Good Luck
thanks for helping
but the problem is still there when I did the "startup repair'' it said ''startup repair couldn't find a problem"
please please please help me
Posts
6494
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
This time instead of startup repair select the option "System Restore" and check if you are able to restore the OS.
Good Luck
thanks thanks thanks a lot u really help me n voila my problem is now solved thanks again
Hi guys the work you are doing is wonderful..! I had a problem that was solved by following your instructions.. god bless your team.
I am having exactly the same problem, but when I press the f8 it just takes me to the log on screen, the option menu wont load!!