Connected to network, but not internet

Closed
jmhc
Posts
1
Registration date
Wednesday October 3, 2012
Status
Member
Last seen
October 3, 2012
- Oct 3, 2012 at 07:08 PM
Dear Friends,

I moved into a new apartment in Mexico City a month ago. The internet, already installed when I moved in, comes through a device called a Huawei EchoLife HG8427. For the first month of my residence, the internet worked perfectly. Suddenly, on a recent day, I was no longer able to connect to the internet, though I was still connected to the network. This problem has persisted for some time now. I have tried just about everything that I know how to, including restarting the modem, fiddling with my IPv4/6 settings, disabling/enabling my connection, disabling my firewall, ipconfic/flushdns/registerdns, ipconfig/reset/renew, and probably a few other things that I have now forgotten. My computer, a Toshiba NB505 running Windows 7 Starter 32-bit, has no problem connecting to the internet via other networks. Ping tests show that I am indeed connected to the network and have no OS problems. I do not have any McAffee software (I read somewhere that this was a problem for some people). I cannot do a hard reset because the modem does not belong to me and serves several other people living here (this is sort of a short-stay guesthouse). This afternoon, the map on my network and sharing center briefly showed a successful internet connection (for about 10 minutes). During that time, however, I was still unable to connect to the internet and when I restarted my computer, it was back to showing a broken connection.

I am posting here the results of my ipconfig/all here in the hopes that somebody can help me.

Windows IP Configuration

Host Name . . . . . . . . . . . . : jmhc-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Juniper Network Connect Virtual A
Physical Address. . . . . . . . . : 00-FF-B0-72-F4-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : B8-70-F4-53-7D-1D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 80
I-E NIC
Physical Address. . . . . . . . . : 68-A3-C4-55-BA-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.100.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, October 03, 2012 6:54:
Lease Expires . . . . . . . . . . : Saturday, October 06, 2012 6:44:0
Default Gateway . . . . . . . . . : 192.168.100.1
DHCP Server . . . . . . . . . . . : 192.168.100.1
DNS Servers . . . . . . . . . . . : 192.168.100.1
198.41.0.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{986FD0EF-970B-46C9-AC2C-954F403EC90D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

If there is anything that you can divine from any of this that leads to a solution, please please let me know.

Thank you!

JMHC