A problem while recovering laptop Toshiba to factory settings

oher Posts 1 Registration date Saturday October 27, 2012 Status Member Last seen October 27, 2012 - Oct 27, 2012 at 01:17 AM

while recovering laptop Toshiba (satellite C 650 D - 64 bit ) to factory settings without password, and after whistling the peebing, and releasing the zero button, the computer didn't complete the procedures, but returns always to the normal start

what can i do please