Says connected but cannot get on internet.

grandeeva Posts 1 Registration date Saturday October 27, 2012 Status Member Last seen October 27, 2012 - Oct 27, 2012 at 05:35 PM
Hello, I'm having problems connecting to the Internet even though it says connected. All other devices in my house have no problem, just my laptop. I have Comcast as my internet provider and have been on the phone with them for 2days and they can't solve the problem. My operating system is Windows. 7 and I'm using a DELL laptop. Can anyone please help me?