Acer apire one keyboard issue

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Registration date
Thursday November 29, 2012
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Last seen
November 29, 2012
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Hello,

I recently purchased this computer and having never owned a laptop or notebook before i didn't expect to have this much trouble. I can't get my Cap Locks, Tab keys to work. I didn't think I was this dumb. The Help section was of no use to me. Anybody with any input would be greatly appreciated.