Resetting Toshiba Laptop

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Wednesday January 23, 2013
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January 23, 2013
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Hello,

I have a Toshiba U845W Laptop, and I am trying to restore it to factory settings. I can perform the whole process of holding down the "0" key while powering it on and going through the screens clicking "Next" until the process actually starts, but at some point during that process the screen goes black (but not off) and it just sits there. Is it still restoring while the screen is blacked out? If I just let it sit, will it eventually finish?

Thank You

Paul