Email difficulties

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Registration date
Tuesday February 12, 2013
Status
Member
Last seen
February 13, 2013
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Hello,

My Internet provider was BT and is so again following bad experiences with UW and Talk Talk.
I have however lost the use of WINDOWS MAIL and seem to be restricted to using BTYahoo which is alright but not so good. I cant send Group Emails so well or as Treasurer of U3A using the member list to send emails is no longer as easy.
Windows tell me there is a problem with my account and some errors have occured, this has disabled the use of it. BT could not resolve it on the phone, and said they needed a specialist department who would charge me.
Does anyone know if this is at all usual.?