Email difficulties

Registration date
Tuesday February 12, 2013
Last seen
February 13, 2013
- Feb 13, 2013 at 03:58 PM

My Internet provider was BT and is so again following bad experiences with UW and Talk Talk.
I have however lost the use of WINDOWS MAIL and seem to be restricted to using BTYahoo which is alright but not so good. I cant send Group Emails so well or as Treasurer of U3A using the member list to send emails is no longer as easy.
Windows tell me there is a problem with my account and some errors have occured, this has disabled the use of it. BT could not resolve it on the phone, and said they needed a specialist department who would charge me.
Does anyone know if this is at all usual.?