Downloading Word Doc's

dleavell Posts 2 Registration date Monday July 15, 2013 Status Member Last seen July 15, 2013 - Jul 15, 2013 at 07:26 PM

Can any one help me please. I am unable to download a word doc from my gmail and/or my aol account. I am able to download pdf's a excel docs. It is odd, sometimes it works and sometimes it does not. Today it is not working. I have disable my add-on's and deleted cookies. Any other suggestions? Thank you