Miro does not download

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Registration date
Monday July 22, 2013
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Last seen
July 22, 2013
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I saw a comment ad re: Miro the video software on your site so I am responding. My wife and I use identical computers and video software. We both use Miro 5. She can download almost any youtube video but cannot download almost any. Lame excuses are given why I cannot. The only difference is that I downloaded the same version of Miro 6 months later. We both use Mac. Any solution? I would like to like Moro but now I hate it.