BLACK SCREEN ON STARTUP [Closed]

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Posts
3
Registration date
Wednesday August 21, 2013
Status
Member
Last seen
August 22, 2013
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USING HP LAPTOP WITH WINDOWS 7.
I CAN GET TO START UP SCREEN (USUALLY),GET ONLINE WITH SAFE MODE WITH NETWORKING, BUT NOTHING ELSE WORKS. TOOK OUT BATTERY, RESTARTED, STILL NOTHING.
RAN SEVERAL ANTI VIRUS PROGRAMS, MICROSOFT MALICIOUS SOFTWARE REMOVAL RUNNING NOW, I DO NOT HAVE A RESTORE POINT AVAILABLE .
THINKING OF REMOVING ALL MY IMPORTANT PICS AND STUFF IF I CAN GET TO THEM AND RESTORE TO FACTORY SETTINGS, IF IT WILL DO THAT.
VERY NOVICE, BUT WILLING TO TRY SOMETHING I CAN UNDERSTAND.

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