Start up menu wont load , it tries to use paint!!! [Closed]

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Registration date
Sunday September 29, 2013
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Last seen
September 29, 2013
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hi, dont know if im in the right forum and sorry if im not. every time i boot up the toshiba lap top it wont go any further than the set up page saying that the files are trying to use paint to open.at the moment i am using it from a guest set up, but then i cant use word or the printer as i am not the main account..... can any one advise please....not used to technicol jargon.
thank

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