Router/Telephone Question

Closed
dcstim Posts 1 Registration date Saturday July 19, 2014 Status Member Last seen July 19, 2014 - Jul 19, 2014 at 02:07 PM
Hi,

I am trying to upgrade an old netgear router to a new one, in itself this should be straightforward but I am getting a bizarre issue happening! When I disconnect the broadband (RJ14) from the old router and connect it to the new, the telephone stops working. I'm wondering if it could be something to do with adsl filters but I'm not sure. I would greatly appreciate other users thoughts on this.

Many thanks