Password recovery [Closed]

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- - Latest reply: Ambucias
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- Nov 16, 2014 at 06:38 AM
Hello,

i am in sudan and yahoo didnt deliver support to sudan
i have forgot my yahoo password and securit question and i have no alternative email but iknow the birthday and Zip and i have some emails addres that send from this eamai and some files please help me because all my data file saved in this email


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13093
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Thank you
Here is the solution provided by Yahoo:
Go to this page
http://io.help.yahoo.com/contact/index?locale=en_CA&y=PROD_ACCT&page=contact
Select password and sign in
Select forgot password
Click on "password helper" or
Click on the phone to get the Yahoo customer service phone number for your region. If you find none for your region, click on the envelope to open an e-mail case. If you do not know your security question, in the space provided for them, write "unknown"
Good luck
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Thank you
i have tried this option but yahoo send this message

--Due to export controls by the US Treasury and Commerce Department, Yahoo cannot offer assisted support to users from embargoed countries.
Please select the topic you need help with so we can provide the best available support.
amar
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Thank you
hello
thanks alot for replay i have sent the message from yahoo
please help me help me because all my files in this email
amar
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13093
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Thank you
Have you open the e-mail case?
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Saturday November 15, 2014
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Thank you
yes i have opened e mail case and i fil it but when i press submit i receive this message from yahoo
-Due to export controls by the US Treasury and Commerce Department, Yahoo cannot offer assisted support to users from embargoed countries.
Please select the topic you need help with so we can provide the best available support.
amar
Ambucias
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13093 -
Sorry but we have given you all possible solution. Perhaps that when the situation in Darfour is peacefully resolved you will be able to recover your account.

Best regards