Windows 7 starter freezes at Welcome screen [Closed]

Report
Posts
1
Registration date
Wednesday November 19, 2014
Status
Member
Last seen
November 19, 2014
-
Hi everyone. I have a problem regarding my Samsung laptop. It worked just fine yesterday but last night, it just restarted on its own and froze at the Welcome screen though the loading icon still kept on spinning. Is it safe to take out the battery when it's still on its welcome screen? I don't know anything about repairing computers so it really upsets me. And yeah, I don't shut my laptop down, i just either put in on sleep or hibernate it. Can someone help me? I can't afford to have it reformatted yet since I still have those important files there and I don't have any back-up. Please help me. Thanks! :)

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!