Recover lost files

Closed
Sue - Mar 16, 2009 at 10:03 PM
Hello,
My computer won't start in last known configuration, start normally or safe mode don't have a clue what happened a friend of my son's came over & reinstalled windows but I need to recover lost files. I've checked on the internet & found undelete but when you download it it wants an activation key it would only let me get so far I even saw my files and pictures there. Can you tell me how to get these back & what steps I need to do not the best at computers. Computer is also running very slow before it seemed like it started to run a bit slower than usual just though it was the internet. Please help as this is my main computer. Any help would be greatly appreciated, you can email me directly.

thanks

Sue