The hibernate option is always there, but every time I try to use it, it just sits there with the lights and fan still on with only the screen going off. I waited several hours for it to go off, but it was still the same and I had to shut it down completely. When I tried to hibernate it again, the same thing happened.
This has only happened recently when I updated Windows a few days ago and has never happened before.
Also I have Windows 8 and the laptop I'm using is an HP laptop (don't know the exact model number)