My laptop is screen is black

Closed
Blushbeautifulxo - Jan 17, 2015 at 10:26 PM
Hello, I have an acer aspire e15. I have had less then a month. My lap was on 10% so I allowed it to charge (it showed the charging symbol) when the "done charging" light
Appeared I unplugged it and tried turning it on. Then power light was on and I can hear my machine fan running but my screen is black. Unfortantly I can't take the battery out unless I was to unscrew that back. Please I really need help! Thanks :)