Lenovo IdeaPad Z585 won't start or charge

Sarah - Mar 22, 2015 at 09:42 AM
My mam's laptop has not been charging properly even though it has been plugged in and I've been reading about a lot of these sort of problems with the Lenovo IdeaPads and we've tried the tips that people say are working but still nothing. And now, to make things worse, I think it's dead because it won't even turn on.
Can someone help?