No Way To Connect To Internet At All (Virus May Be To Blame) [Closed]

A computer I own cannot connect to the wireless internet whatsoever. I try opening the troubleshoot window and it automatically closes. I try connecting to networks and it says I'm not connected to anything. I typed "ipconfig" in the command program and it says under Media State : Media disconnected. I tried to ping facebook too, but it couldn't find a host. Any ideas on how to fix this? The only thing that I could think of that's causing it is that I have the Cryptolocker 3.0 virus on my computer (a virus that encrypts all files so they are completely unusable) but I don't know how to get rid of it. I would be eternally grateful if it was fixed. My desktop is the only thing I can run decent games on.