Android consumes data

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Registration date
Wednesday March 12, 2014
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August 12, 2015
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hi guys,i bought my wife a new samsung neo. i have a problem now,we are on cell c so whatsap must be free. we load data on her phone and it just goes like nothing.all her apps are closed plus her updates are set on manual specially for this reason that it doesn't update by itself.they check it at cell c and said everything is right but it consumes data.can somebody please help.
thank you very much.
stephen