Please, bare in mind that CCM is a mutual aid community, all answers on the forum are provided by volunteers who give their time free to help solve issues.
Therefore, it is specifically requested from CCM forum users to correspond showing mutual respect. Therefore, when requesting assistance, to be courteous, as for elsewhere in similar circumstances. (i.e. please, thank you, appreciate, grateful, etc.)
Please, copy, modify and repost your message respecting the politeness charter.
We trust that you understand.