Increasing system memory of a laptop

Registration date
Monday September 21, 2015
Last seen
September 21, 2015
Hi! Guys i need some help from u.
I have an Acer Gateway NE56R Laptop, which has an Intel B960 Dual-Processor with 4 GB DDR3 RAM(earlier was 2GB). I wanna upgrade it to 10 GB. So, as it comes to compatiblity i checked out the processor info and it says i can upgrade upto 16GB DDR3, but my laptop specs says i can upgrade it to 8GB only. So i'm confuse which one is correct.
Detailed answer will be apriciated.