Sound coming from my earphones and speakers at the same time

Closed
ns - Mar 23, 2016 at 11:49 AM
Hello,
My laptop speakers work fine on it's own but when I plug in my earphones, sound comes from both the earphones and the speakers at the same time
Before this it was working perfectly but this problem came up after my laptop had accidentally dropped onto the floor
Can you please help me with this?
thank you