Cannot make use of my bluetooth

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Kellly - Mar 25, 2016 at 08:12 AM
Hello,
I have issues with my bluetooth. I use a HP notebook-15-r110nia. The bluetooth icon shows on my task bar and the wireless button functions too but i cannot make use of my bluetooth. If i search for a new devices, it keeps serching for ever and finds no new device neither can another device see my hp bluetooth. It does not over heat. My webcam is not working too. please help me fix this issue.