Headphone/audio problem

JonathanG - May 19, 2016 at 08:31 AM
Hello, I am having trouble with the audio of my laptop. My laptop's built-in speakers are working perfectly fine but my headphone is not working when connected to it. My laptop seems to detect my headphone because I can see the that output device is installed, I even tried testing it and it shows that it works even though I can't hear anything. Please help.

My drivers are updated.
My headphone works on other devices.