Locked out of my email account since 15/5/16

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marydoll Posts 1 Registration date Tuesday June 14, 2016 Status Member Last seen June 14, 2016 - Jun 14, 2016 at 12:29 PM
Hi

How can I get my access back to my hotmail account which i have had z=since 1999. I have 2 step security on - however I no longer have the telephone I used and need to change/update my new one which I tried to to on 15/5

I have a hotmail recovery code however that is not working either

please help

thanks