Compal Router all green light but no internet status

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Hopefulme - Sep 23, 2016 at 08:02 AM
Hello, hope you could help me. My internet was working great until we connected our hd recorder to our modem. Now we can't connect to the internet, though the modem has all lights on. I did reboot, restore to factory settings a few times without success. My modem status says it's secured but no internet access. Please help!!!!