External hard drive problems

[Closed]
Report
Posts
1
Registration date
Wednesday October 19, 2016
Status
Member
Last seen
October 19, 2016
-
I recently was subject to an extensive windows update and since that time my external hard drives do not appear in file explorer.

When I interrogate the disc management/storage, the discs appear in the lower sections as disc one and two 149g and 465g however, they do not appear in the upper section.

I am now at a loss how to rectify this issue as all the forums I have read say change the drive number which I can't as they do not appear in the upper section.
I have also ran device manager but all usb hubs seem to be working fine with no unrecoginsed devices.

Would really appreciate your help
Thanks in advance