Charger automatically turns off the laptop and won't charge it

Closed
William - Oct 22, 2016 at 03:51 PM
Hello,

Everytime I plug in the charger into my Acer Chromebook model no. q1vzc it automatically turns off the laptop and won't charge it. so I was wondering what to do because we bought a new battery for it thinking it was that but it still happens so could it be the charger that is doing it or what?