SanDisk Clip Jam MP3 Player Not Recognized

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Registration date
Sunday October 23, 2016
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October 23, 2016
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Hello,

I recently updated to Windows 7 and now my laptop will not recognize my MP3 player. The Clip Jam knows it is plugged in but I am not seeing any indication that the computer knows that anything is plugged into it. I have tried to update all the drivers and they seem to be up to date. Any help would be greatly appreciated. I am getting tired of the current playlist on my Clip Jam!

Thanks!
Marty