Boot problems no icons

[Closed]
Report
Posts
2
Registration date
Tuesday October 25, 2016
Status
Member
Last seen
October 25, 2016
-
Hi all ..my windows 10 will not boot correctly all i have on the desktop is a background picture and three icons in bottom right corner, one for internet access ,,but there is none ,,one for desktop keyboard ,,which will work but cant do anything with it ,,and one for restart and or shutdown. i cannot get to any files or folders and there are none of my normal icons on screen .
i have tried safe mode but it wont work because of antivirus program ,but i cannot get to any files to turn it off. any help would be appreciated ...thank you