Cant open email account

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yellowtart Posts 1 Registration date Wednesday October 26, 2016 Status Member Last seen October 26, 2016 - Oct 26, 2016 at 01:23 PM
i cant open my hot mail account, i had to open a new outlook.com account to receive a verification code, which was a 4 digit code, i went back into my hot mail account to enter the code at the appropriate place to enter it. Once i entered there 4 digit code, i was told to enter a 7 digit code, but the code is only 4 digits long. so what do i do now.
Please help.