My acer laptop's screen is pitch black [Solved/Closed]

 Gifty -

My acer laptop's is pitch black when turned on and I don't know what to do to
Make the screen normal.Any suggestions??

1 reply

Registration date
Monday September 1, 2014
Last seen
February 20, 2017
Hi Yekar Yangdon,

Could you give us some more details about the problem? Are you sure the laptop is actually turning on when you press the power button? Do you hear all the typical sounds and beeps?
I would start by testing the laptop with another screen. Use a monitor or a TV. Any changes?
If not, it is likely that the problem is PC related and you should seek help from a technician. If the PC is under warranty, call the seller.
One thing you can try: remove the battery and disconnect the power cable. Hold the power button for 30 seconds and then reconnect the cable. Try to boot again.

Hope this helps

Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Thanks for your answer,it really saved me;the laptop came back to normal. To tell you the truth,I'm a 11years old girl,in short daughter of Yekar Yangdon and I'm using her account 'cause I had no other choice.