My acer laptop's screen is pitch black [Solved/Closed]

- Dec 15, 2016 at 12:23 AM - Latest reply:  Gifty - Dec 21, 2016 at 09:52 AM
Hello,

My acer laptop's is pitch black when turned on and I don't know what to do to
Make the screen normal.Any suggestions??
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2 replies

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Dec 15, 2016 at 03:32 AM
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Thank you
Hi Yekar Yangdon,

Could you give us some more details about the problem? Are you sure the laptop is actually turning on when you press the power button? Do you hear all the typical sounds and beeps?
I would start by testing the laptop with another screen. Use a monitor or a TV. Any changes?
If not, it is likely that the problem is PC related and you should seek help from a technician. If the PC is under warranty, call the seller.
One thing you can try: remove the battery and disconnect the power cable. Hold the power button for 30 seconds and then reconnect the cable. Try to boot again.

Hope this helps

Thanks for your answer,it really saved me;the laptop came back to normal. To tell you the truth,I'm a 11years old girl,in short daughter of Yekar Yangdon and I'm using her account 'cause I had no other choice.