Forgot my hotmail password / have security question / need help [Closed]


I have forgotten my email password and i can't retrieve it even though i have the answer to my security question.

I have tried to go through your questionnaire filling out enough information however no matter how many times i have tried it has said i have not been able to provide enough information.

The revovery email is my sister's account and she also forgot her password and her answer to the security question.

I don't even know what to do right now and i am pretty sure that the answer that i provide for the security question is correct but why it isn't enough?

I would appreciate any help on this matter.

Thank you.