Laptop does not Detect headset

Registration date
Tuesday January 31, 2017
Last seen
January 31, 2017
Hello, I've had an issue with my current headset, they are Cobra-H EHS948. As far as I know, there is no issue with the headphones themselves because I experience the same issue with other headsets. When I plug in my headphones, audio will play through them, but nothing will appear in the playback devices or recording devices sections of my control panel. My laptop recognizes there is an audio device plugged in because it asks me what type I have plugged in.
_I have tried other solutions of course, such as updating drivers, one solution suggested checking Realtek HD audio manager and enabling multi-stream via the settings but I lack a settings tab in my HD audio manager. To summarize, my current issue regarding my headphones are they do not get picked up and show up inside of my sound devices. Any insight would be appreciated!