Keyboard won't work

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Registration date
Saturday March 4, 2017
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Last seen
March 4, 2017
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Hello,
I've got an Acer aspire cloudbook and it has been working great. But now the keyboard suddenly stopped working. It only shows numbers, no letters. Not even the onscreen keyboard works (the same happens). I can't access the computer because I'm locked out.
Any ideas how to fix it at home?
Thanks