I have symbols instead of letters and numbers on some sites...

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Hello, Anyone reading this
My chromebook types symbols instead of letters on some sites and when I press alt+shift+I to report this, my report has the symbols too. for example, if I press the W key, on some sites it is just a black circle with a 3 in the middle, or the < key it is a thumbs up.... if you know why, please tell me.