My video game will read but won't load

Registration date
Thursday March 30, 2017
Last seen
March 30, 2017
I recently gotten a game and I tried to play it when I had arrived home, but i quickly noticed a problem. When my xbox 360 would read the disc it would not do a game start up, but says it reading a dvd and the only image it showed was the xbox system start up logo and it does not do anything else. I've tried cleaning the disc many times , but still no results, and this is the first time my xbox done this and it does not do it with any of my other games, any advice?