Acer Aspire V 15 nitro keyboard issue

nja753 - Apr 23, 2017 at 12:58 PM
These are the only keys that work on my keyboard. It's not the entire keyboard. Happened last night.


key pad:

Enter, tab, fn and num lock work
delete, backspace, alt, control and capslock do not work

I uninstalled keyboard driver and rebooted. Did not help.
There are no accessibility options checked.

There is no way to remove the battery and do a hard reset. Although, there is a place on the bottom to insert a paper clip to shut down the computer. Did not help.

I have a feeling it's a hardware issue and not software.

Any ideas?
Thank you