Sorry I can't help you, we have no business with Facebook, Facebook is an independent company, we have no power over them.
You must cultivate your patience and wait, wait and wait. Among the millions of accounts, there tens of thousands of people living the same situation as you. When you submitted your documents you were the last among thousands. Facebook has to examine every one of them. You must wait your turn and it may take several weeks. I hope you get a quick reply but it's unlikely.
Sorry but that's the way the cookie crumbles.