Compaq presario c500 won't start properly

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Friday June 30, 2017
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June 30, 2017
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I was given a laptop a while a go but not in contact with the person who gave it me anymore. Only just got round to switching it on. Starts with the compaq screen then just goes to a blank screen with a flashing underscore in the top left. I've tried f10 and settings etc on start up and restoring defaults but still does the same. Can anyone help?