One night I was playing GTA V and suddenly the game froze, I restated the whole system and next thing I knew, none of the games worked and the sound was gone, but only the picture was still there. Before I tried any other games, I cleaned the game that froze, when I reinserted it, it still didn't work. I tried other games and that didn't do anything either. No games and no sound. Can anyone please tell me what could be wrong?