HP 2000 notebook laptop Reset or restore?

Cheri33 Posts 1 Registration date Monday July 17, 2017 Status Member Last seen July 17, 2017 - Updated on Jul 17, 2017 at 04:21 PM
Hi. I have an HP 2000 notebook laptop. I am running Windows 8.1 that I upgraded to from Windows 8 that was pre-installed on a used computer that I purchased. This is the second time I have upgraded to Windows 8.1 and had problem. I was able to do a factory reset to it the first time with no problem. This time I got an that the system was unable to finish restoring and to restart the computer and install again. I tried and am stuck in the endless install loop. I have tried the f11 key and no menu. Is there a chance that I can restore/reset inside the InsydeH20 setup utility or from startup options menu. Those seem to be my only options. I don't have a warranty or recovery disk and Hp want to charge me 100 to access my recovery partition to restore. Please help if you can. Thanks