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Messenger's M AI Offers Suggestions

Paul Rubens - April 7, 2017 - 08:03 AM
Messenger's M AI Offers Suggestions
Facebook's Messenger now has a built-in AI that listens in on conversations and proposes actions.

(CCM) — Facebook Messenger's M assistant will now pop up and suggest that U.S. users take certain actions, the company has announced. M is powered by artificial intelligence and will watch users' messages to recognize certain intentions. When it spots interactions such as "bye-bye" or "thank you," it will suggest suitable stickers. When users are discussing payments, it will provide the option of requesting or sending money. It can also help coordinate plans, suggest the option of sharing locations during a conversation, start a poll (in group conversations only) if it spots users are trying to make a decision, or suggest getting a ride with Uber or Lyft during a discussion about going somewhere.

During a chat with a friend or group on Messenger, the M logo and the suggestion will appear when M spots a conversation relevant to one of these core actions. Facebook says that M will learn more as it is used and that users can ignore or dismiss a suggestion, if it is not helpful. M can also be disabled completely in Messenger's settings.

M has begun rolling out in the U.S. on iOS and Android. It will eventually be rolled out to other countries around the world.

Image: © Jakraphong Photography - Shutterstock.com
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