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Samsung Phones Texting Pictures Randomly

Paul Rubens - July 3, 2018 - 05:36 AM
Samsung Phones Texting Pictures Randomly
Galaxy S9 and S9 Plus owners may find their pictures have been texted to random contacts.

(CCM) — Some Samsung smartphone owners are reporting that their devices have begun randomly selecting photos from their gallery and texting them to people in their contacts app without their knowledge, according to a Business insider report.


The number of photos sent to contacts seems to vary: one Reddit user reported that his smartphone had sent every photo in his gallery to his girlfriend in the middle of the night. The photos appear to be sent by Samsung's own text messaging app, and no record of the event is left in the app.

So far it seems that it is only the Samsung Galaxy S9 and Galaxy S9 Plus devices that are sending out the random pictures, but other models may turn out to be affected as well.

"We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG,” a company spokesman said in the report.

The likely cause of the problem is not clear, but some users have suggested that a recent T-Mobile software update, which included new texting features such as read receipts, is to blame. But T-Mobile has said that its software is not connected with the problem.

One possible interim solution for affected users is to delete the Samsung messaging app and use Google's own Android Messages app instead.

Image: © Samsung.
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