Apple Issues iPhone 8 Recall

Apple Issues iPhone 8 Recall
A faulty batch of iPhone 8s may freeze or fail to turn on.

(CCM) — Apple has been forced to recall iPhone 8 smartphones sold during a six month period after discovering that they may have defective logic boards, the company has announced.

The affected units, which were on sale between September 2017 and March 2018 in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S., may experience unexpected restarts, a frozen screen, or will not turn on. The iPhone 8 Plus model is not affected.

Apple will replace the defective board free of charge, but the company warns that if affected phones have certain types of existing damage, such as a cracked screen, then owners will have to pay Apple to have the damage repaired before it will replace the logic board.

It also warns that repairs may only be carried out in the country or region of purchase, so owners who bought their iPhone 8 overseas may not be eligible for a repair locally.

Owners of affected iPhone 8s can submit their phones for repair at Apple Authorized Service Providers, through an Apple Retail Store, or by mail direct to an Apple Repair Center. Apple will carry out the replacement any time up to three years from the original retail sale of the device.

Image: © Apple.