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iPhones Get Google's Duplex Call Robot

Paul Rubens - April 4, 2019 - 05:00 AM
iPhones Get Google's Duplex Call Robot
iPhone users can now ask Duplex to make restaurant bookings on their behalf.

(CCM) — iPhone users can now get their phone to call up restaurants and reserve tables automatically using Google's Duplex automated calling service. Previously Duplex was restricted to Google's own Pixel smartphones, but now the service is being rolled out to iOS devices as well as to a broader range of Android phones.

The Duplex service is capable of calling restaurants and making table reservations automatically using a human-sounding voice, interacting and responding with the person on the other end of the line in a lifelike manner thanks to Google's artificial intelligence technology.

Duplex is being made available to all Android devices with Android 5.0 Lollipop or later, and any iPhone running the Google Assistant app, according to a Verge report. It can only make reservations in English, and can be used in all states in the U.S. except for Indiana, Kentucky, Louisiana, Minnesota, Montana, Nebraska, and Texas.

Duplex was first unveiled almost a year ago at Google's I/O 2018 event in California in May and finally went live in November of that year. Google originally showed off the ability for Duplex to call hair salons and other businesses to schedule appointments, and to call stores to ask for information such as opening hours, but for now the restaurant booking capability is the main feature on offer.

Image: © Google.
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